1. By accessing and using Pink Pay Infotech Pvt. Ltd., YOU accept and agree to the terms, conditions, and rules without limitation and or qualification.

2. We reserve the right to modify the terms at any time without giving YOU any prior notice. Your use of Pink Pay Infotech Pvt. Ltd. following any such modification constitutes your agreement to follow and be bound by the terms as modified. Any additional terms and conditions, disclaimers, privacy policies, and other policies applicable in general and/or to specific areas of this website, Pink Pay Infotech Pvt. Ltd., or to a particular service are also considered as terms.

3. Pink Pay Infotech Pvt. Ltd. does not at any point of time during any transaction between the USER and merchant/vendor and or service provider take ownership of any of the products/services provided by the merchant. Nor does Pink Pay Infotech Pvt. Ltd. at any point assert any rights or claims over the products/services offered by the merchant to the USER. The cancellation/refund, if any, will be governed as per the terms and conditions of the aggregator or of the merchant/vendor. Pink Pay Infotech Pvt. Ltd. has no role in governing refund/cancellation charges. Pink Pay Infotech Pvt. Ltd. will not be responsible for refund/cancellation including any charges arising therefrom.

4. In the event YOU erroneously send a payment to a wrong party or have sent a payment for a wrong amount, Pink Pay Infotech Pvt. Ltd. shall have no liability in this regard and your only recourse will be to contact such third party to whom such payment was sent and seek a refund (if any). Pink Pay Infotech Pvt. Ltd. will not refund or reverse a payment erroneously made by YOU.

5. All sales of prepaid recharge on the Pink Pay Infotech Pvt. Ltd. platform are final with no refund or exchange permitted. YOU are responsible for the mobile number or DTH account number for which YOU purchased the prepaid recharge and all charges that result from those purchases. YOU are also responsible for the information relating to data card and similar recharge services and all charges that result from those purchases. Pink Pay Infotech Pvt. Ltd. is not responsible for any purchase of prepaid recharge for an incorrect mobile number or DTH account number or incorrect data card information and/or similar services.

6. Pink Pay Infotech Pvt. Ltd. disclaims any accountability, legal, losses/damages, or otherwise, that might arise because of the act, omission, or otherwise of any USER on its website/mobile application or caused by the same. USER/YOU expressly admit that Pink Pay Infotech Pvt. Ltd. is only a payment facilitator & intermediary, and as such, stands indemnified from any accountability that might arise because of the same. YOU (USER) moreover acknowledge that visiting/using Pink Pay Infotech Pvt. Ltd. website/mobile application is an implicit reception/confirmation of this disclaimer on your part.

7. YOU are requested to go through the merchant/vendor-provided terms and conditions on their website and/or platform. Pink Pay Infotech Pvt. Ltd. is not responsible for your inability to access such terms and conditions or for any loss resulting from such terms and conditions or lack thereof. YOU agree and acknowledge that the actual contract for sale is directly between YOU and the merchant/vendor.

8. Pink Pay Infotech Pvt. Ltd. does not control or prevent changes in the published details and descriptions of websites/apps operated by the aggregator or the merchant/vendor and is not responsible for any content therein. Pink Pay Infotech Pvt. Ltd. has no control over the existence, quality, safety, or legality of items displayed; the accuracy of the aggregator’s content or listings; the ability of the aggregator and merchant/vendor to sell items or provide services.

9. Notwithstanding anything contrary contained herein, the service, the interface, API work, and their respective information, pricing, and data availability are subject at any time and from time to time to human, mechanical, typographic, or other errors, oversights, mistakes, limitations, delays, service interruptions, including, without limitation, as may be due in whole or in part to, related to, or arising out of (i) computer hardware and software, telecommunication and operating systems, databases, or business processes and procedures, other problems inherent in, or which may be associated with, the use of the internet and electronic communications including, without limitation, force majeure event, government/regulatory actions, orders, notifications, etc., and acts and omissions of third parties.

10. Any amount transferred erroneously or for any reason by the USER shall not be refunded to the USER in any circumstances.

11. Refunds (if any) will be credited to your Pink Pay Infotech Pvt. Ltd. wallet account.

12. In case of a refund of any product or service, the cashback amount will be rolled back. In case the cashback has been consumed by a user, the required amount will be deducted from the original refund amount of the product/service.